View Saved Video

Saved video from cameras and video devices can be viewed from the website and the app.

To view saved video from the Alarm.com website:

  1. Log into your customer account.
  2. Click Video.
  3. Click Saved Video Clips.
    • To sort clips by camera, use the All Cameras dropdown menu.
    • To sort clips by protected status, click the Include protected clips icon or the Include unprotected clips icon.
    • To sort by trigger, click the Include camera-triggered clips icon or the Include event-triggered clips icon.
    • To include deleted clips, click the Include deleted clips icon.
    • To search clips by description, enter criteria in the Clip Description field.
    • To only include clips from a certain timeframe, use the From: To: fields.

To view saved video from the Alarm.com app:

  1. Log into the customer app.
  2. Tap Menu.
  3. Tap Video.
  4. Tap Saved.

 

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