Individual logins for each website and app user can be created from the website.
Note: Only users with Master Control permissions can create new logins. For further assistance, contact the account administrator.
To create a new login from the Alarm.com website:
- Log into your customer account.
- Click Users.
- Click Manage Logins.
- Click Add a Login.
- Enter the new user’s email address in the Email Address field.
- Enter the new user’s desired login name in the Login Name field.
- Select the new user’s language preference using the Language Preference dropdown menu.
- Click Save.
Note: New users will receive an email with a link to set up a new password. If this email is not being received, confirm the user’s email address is entered correctly and/or have the user check their junk/spam folder.
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